Common Issues
Console loads but no alerts show up without a refresh
The frontend
value in the Console configuration is not set up correctly. Make sure the base URL (including the protocol prefix: https://
or http://
) in the browser is the same as the frontend
value in the configuration file. Restart the Console after modifying this value.
Bug reports
Contact your Capsule8 rep if you encounter a bug. When submitting a bug report, please include as much of the following as possible:
- Console version (e.g. 4.4.0)
- Browser (Chrome, Firefox, etc). If possible, include a screenshot of the Console running, including the address bar.
- Output of Console service logs.
- systemd:
journalctl -efu capsule8-console
- sysv:
tail -f /var/log/capsule8/console.log
- upstart:
tail -f /var/log/capsule8-console.log
- kubernetes:
kubectl logs po/<console-pod> -c capsule8-console
- systemd:
- Console compute environment (e.g. CentOS7 on EC2, Debian 8 on VirtualBox)
It will also help to have the same information on the Sensor and its environment:
- Sensor version
- Output of Sensor service logs
- Sensor compute environment
Debug mode
Enable debug mode by setting the environment variable CAPSULE8_DEBUG=true
or by adding debug: true
to the top level of the Console configuration file (not under the console:
key). Restart the Console for this to take effect.
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